tag:blogger.com,1999:blog-609612944219692121.post289539557211185107..comments2023-05-23T18:19:10.058+07:00Comments on Jonny Foreigner: Avoid TT&T MaxNet in ThailandJonhttp://www.blogger.com/profile/12803116544687008923noreply@blogger.comBlogger34125tag:blogger.com,1999:blog-609612944219692121.post-42355375867143779922010-08-19T16:06:58.100+07:002010-08-19T16:06:58.100+07:00What other option is there? ToT is even worse the...What other option is there? ToT is even worse then TT&T. I'm on a "Premier" 3mb package and every other week I'm calling support due to slow speeds. One tech told me to get a special 10k baht line, you can imagine the kind response I had for that idea.Drew9906noreply@blogger.comtag:blogger.com,1999:blog-609612944219692121.post-38532056302128747602010-06-13T23:15:15.041+07:002010-06-13T23:15:15.041+07:00i get 5 minutes connection then nothing for 10 min...i get 5 minutes connection then nothing for 10 minutes all day every day<br />there must be better,<br />i signed up for 12 months are they going to try and make me pay when i cancell tomorrowBill_pattnoreply@blogger.comtag:blogger.com,1999:blog-609612944219692121.post-59217455311596376822010-06-05T12:21:43.254+07:002010-06-05T12:21:43.254+07:00I agree, over the past 5 years TT&T has cost m...I agree, over the past 5 years TT&T has cost my company countless baht in lost contracts due to connection failures. Granted, I live on Samui and most of the fault is with the incompetence of the local technicians. However, TT&T has had 5 years to sort that out and have done nothing. <br />After my most recent 4 day without service stint, I am switching to another provider. Screw TT&T!TPS-Samuinoreply@blogger.comtag:blogger.com,1999:blog-609612944219692121.post-21429971755837854492010-01-08T18:10:45.218+07:002010-01-08T18:10:45.218+07:00yes the indie service is a shared bandwidth connec...yes the indie service is a shared bandwidth connection as im lead to beleive. theres the problem in a hatAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-609612944219692121.post-23747594254222309852009-11-21T21:21:13.624+07:002009-11-21T21:21:13.624+07:003BBB, TTT or Maxnet, it took me weeks to figure ou...3BBB, TTT or Maxnet, it took me weeks to figure out what is what and its all the same. I sigend up due to their promotion at my condo for 3MB (previusoly at True 1MB for 500baht more), thought that was a great deal. Now after 4 weeks, i have neither received my contract, my customer/ account number or a working line, although the internet has been installed. Without a customer number, they dont answer your complaints. So I have had my line registered under my mobile number to at least, so i hoped, receive a ticket for assistance, nobody ever called back. The technical manager from my condo finnaly tried to help me called the technician in for 3 times trying to fix my line as I neither can use my VOIP, cant get access to my own server in Europe or to up or dowload my mails and cannot get online banking working. The technician, did the speedtest and showed me 3MB, when I did the same with my iPhone and a WiFi speedtest i am getting 100KB. I have run out of explainations and patience, in the process cancelling the contract and trying to get my True back. So keep the fingers off 3BBB! I can only disagree with CyberHippy, what BS is he talking about with premium/ indy package. If I am getting an offer of 3MB, i certainly assume that the line works as anticipated, what difference whould a premium 3MB or and indy 3MB package be, 3MB is 3MB,one must assume? Or did I not listen to the sales rep who eventiually told me that the premium package is the real deal and the indy is the scam package?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-609612944219692121.post-65197538892159799352009-11-16T20:53:22.726+07:002009-11-16T20:53:22.726+07:00It has nothing to do with a crackdown on certain w...It has nothing to do with a crackdown on certain websites. It is due to the fact that they have throttled the international access to only 10% of what it was under the Thaksin government. They simply scrapped the information plan. I got to know it from some high up people within the CAT and the very same story was confirmed months later by an TOT director.<br />They are tight lipped about it because employees who are in the know have been more or less threatened with sacking if they would inform their customers. Upgrading to any other service would not make much sense, all services except for Shin Corp's IPSTAR meet the same fate. TOT is distributing IPSTAR too, but they oversell their bandwidth with a factor 20, it is much cheaper than the service from Shin itself but it will not help you much.<br />About the reason of the fact that the overseas connection has been throttled, this just seem to be an financial reason, nothing more nothing less, although any conspiracy theory will do.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-609612944219692121.post-33156985581770037292009-11-11T22:21:19.177+07:002009-11-11T22:21:19.177+07:00Hey guys, yes indeed Maxnet or tt&t is a pest,...Hey guys, yes indeed Maxnet or tt&t is a pest, call centers are tried to be operated by incompetend morrons, en the 1530 billing department is even worse.<br />The ping rate between BBK & Amsterdam is somewhere between 700&800 ms, and that is with the premier package, which they adviced me is the best for international connections so got knows what would be a better option to get REAL highspeed internet in this place.<br />TOT is slow mail therefore no option at all.<br />And beware, now they ,maxnet,promote more than 10mbps, but that is the same as the indy, it works only if you are the only one on the entire network, huh!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-609612944219692121.post-30553586483867943512009-10-13T17:42:57.767+07:002009-10-13T17:42:57.767+07:00many of my friends also told me not to use maxnet ...many of my friends also told me not to use maxnet never and never.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-609612944219692121.post-8579207912933550812009-10-13T17:34:50.639+07:002009-10-13T17:34:50.639+07:00I used to call maxnet customer service officers to...I used to call maxnet customer service officers to let them know the problems that i had, one thing that i always had:- I had to wait for those calls very long long time (they don't know yet what my package was because we didn't talk yet), and after c.s. received those calls, they always replied that we will let our technician to call you back asap. I had tried these kind of stupid things around 5-6 times, finally nobody from tt&t or maxnet called me back yet even one ?!?!?! How come? they dare to promise their customers inspite of they could not do anything?!?!? If the problem came from the customer uses the indy package which is cheapest, so service will be lousy absolutely according to the package! so it's serves the customers rights! fine! I recommend that the company should close the service of indy package and left only premier or higher.., don't be cheating people anymore of indy package quantity (how much money of people spend on this package?!?!?) It's lousy from the beginning, The problem had not been solved yet! How come the result?!?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-609612944219692121.post-88709302789637867532009-10-12T09:32:16.618+07:002009-10-12T09:32:16.618+07:00HI you all. I live just on the outer edge of Bkk. ...HI you all. I live just on the outer edge of Bkk. On true 3 MBS for over a year. No prob 99.99 time great dload - 300 700 KBT upload. Service great, but I speak fluent Thai.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-609612944219692121.post-31310091506394513592009-10-09T20:04:52.654+07:002009-10-09T20:04:52.654+07:00I live in Sa Kaeo province. Have Maxnet with very ...I live in Sa Kaeo province. Have Maxnet with very good quality untill a few days ago. We called three days and got different promises at every call. No action whatsoever, except a call to ask whether the problem had been solved. Finally I found the solution myself. Todat suddenly back to prehistoric speed.<br />I did a few tests with speedtest.net. Ping to Brussels<br />ping 526 (!)<br />download 0,02 Mbs (!!)<br />upload 0,04 Mbs (!!!)<br />sometimes it was so slow I had to put speedtest out of its misery.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-609612944219692121.post-6405708413904733212009-08-28T14:08:38.509+07:002009-08-28T14:08:38.509+07:00I have maxnet indy service, was searching for othe...I have maxnet indy service, was searching for other providers when i saw this forum. I must say i cannot log on to my internet bank in Australia, it always times out... As im an IT majoring in Network Security Student at Monash University, he comes the real problem, uploading assignments have constantly given me dramas... But not all the blamn can be placed on maxnet when acessesiong some sites. there is more to the internet than maxnet, conjestion at the server of the page you loading wether it be from thier lack of bandwidth and popularity of the site.. this gives me problems at smaller sites.. i never have problems with large sites such as google, youtube, microsoft, asp.net... but the issues with my bank and university are due to timming out after the request is made, the internet basics are two processes, http_request and http_response. the differnce between when the request is made and the response time has always been an issue for me.. <br />is this maxnets fault? well isps lease bandwidth the owner of the regions backbone, so justy how much bandwidth maxnet leases will have a bering on internet speed and number of users of the same ISP locale online the same time.. the countries internet gateway and various other nodes that make up the infastructure of the net all play apart in you DL or http_request and response time. other servers between u the client and the site you are wanting to view... with the abundance of dynamic sites using server side scripting such as PHP, asp, asp.net(.aspx) pages and datadriven also play a part in the speed of your request(many of these type of sites servers get bogged down)... so in retrospect alot factors depend on speed of your page loading...<br /><br />dont get me wrong, it all begins with your conection to the internet thru your ISP and i beleive maxnets infastructure is inadequate for the number of suscribers...<br /><br />well after all my ramblings, i will be switching to TOT or true but for now i have to stick with maxnet(living in the sticks of thailand lol doesnt help).. i go into mahachai or bangkok and just to do my banking and this is not aceptable for the money i pay each month to maxnet, i could also write a book on my probs with this ISP, if they get there act togther maybe i will stay with them but this is thailand, u never know what to expect..<br /><br />best to all<br />StuartStuartnoreply@blogger.comtag:blogger.com,1999:blog-609612944219692121.post-88564678037141150962009-07-29T11:08:29.841+07:002009-07-29T11:08:29.841+07:00I used to have a loxinfo dial up connection with m...I used to have a loxinfo dial up connection with my old 56k modem and switched to maxnet ADSL "highspeed". Now I am in the position, that, when I want to connect to my bank in Switzerland, I have to wait sometimes for 20 minutes or more just to bring their homepage up! Sometimes it is not working at all.<br />Then I am using my loxinfo dial up connection again and, what a miracle, it works! slow, but at least reliable! I had the maxnet engineers here, which tried to help in telling me, that my telephone lines are not thick enough! what a joke... As I read all the other comments I realize that these people try to get as much customers as possible and they do not care about the service. Unfortunately I made a contract for one year.<br />My advice: Do not subscribe to maxnet!!!Unknownhttps://www.blogger.com/profile/11119441528623971159noreply@blogger.comtag:blogger.com,1999:blog-609612944219692121.post-1517703224652443972009-07-29T11:06:57.388+07:002009-07-29T11:06:57.388+07:00I used to have a loxinfo dial up connection with m...I used to have a loxinfo dial up connection with my old 56k modem and switched to maxnet ADSL "highspeed". Now I am in the position, that, when I want to connect to my bank in Switzerland, I have to wait sometimes for 20 minutes or more just to bring their homepage up! Sometimes it is not working at all.<br />Then I am using my loxinfo dial up connection again and, what a miracle, it works! slow, but at least reliable! I had the maxnet engineers here, which tried to help in telling me, that my telephone lines are not thick enough! what a joke... As I read all the other comments I realize that these people try to get as much customers as possible and they do not care about the service. Unfortunately I made a contract for one year.<br />My advice: Do not subscribe to maxnet!!!Unknownhttps://www.blogger.com/profile/11119441528623971159noreply@blogger.comtag:blogger.com,1999:blog-609612944219692121.post-84997954966243129762009-07-21T07:33:02.591+07:002009-07-21T07:33:02.591+07:00Hi Guys
I agree 100%. I switched from TOT to TT&a...Hi Guys<br /><br />I agree 100%. I switched from TOT to TT&T. What a disaster! TT&T sucks! They must be competing against each other to deliver bad service and slow internet connections. I have the Indy package and for the first month everything worked OK..then the problems started. Slow connection speeds even at 5am in the morning and complaining to the help center is just a waste of time. I received messages too from TT&T on my mobile. Foreigners should upgrade to the premium package. What a scam to make more money and deliver bad service.Lame excuses and no solutions. Can't we submit a letter of complaint to the local newspapers? But then of course..we are farang so why should they care.<br />MAXNET..SLOWNET!!Unknownhttps://www.blogger.com/profile/03227366095281299480noreply@blogger.comtag:blogger.com,1999:blog-609612944219692121.post-24021193549135149062009-07-20T15:27:30.204+07:002009-07-20T15:27:30.204+07:00CyberHippie, why shouldn't people complain eve...CyberHippie, why shouldn't people complain even with the indy basic service! have you not heard of the concept that when you pay for something, ANYTHING, we expect it to do what it's supposed to do. In this case b****y work. The price we pay for it is irrelevant!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-609612944219692121.post-54367847243303393392009-07-18T17:59:11.020+07:002009-07-18T17:59:11.020+07:00I have tried most of the TH services one way or an...I have tried most of the TH services one way or another and use a leased line at the office. They all suffer routing issues during busy times and it all down to lack of investment. Thai internet is trying to get 1000 litres/second down a 10mm pipe which of course is normal practice in Thai plumbing. Until a decent backbone arrives its not going to change.<br /><br />Maxion Phipps (Orange Telecoms)Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-609612944219692121.post-77475799643762093502009-07-12T15:53:16.928+07:002009-07-12T15:53:16.928+07:00I use MaxNet (Premium) from Chiang Mai - 4 Mb line...I use MaxNet (Premium) from Chiang Mai - 4 Mb line with wireless router. Needed a new line put in (telephone is with TOT) just for the ADSL - had no problems with connection, though there are the following issues:<br /><br />MaxNet (TT&T) are into url hijacking, by that I mean there was some real problems earlier this year when trying to access Google.com services as MaxNet forced a reroute to Google.co.th - fine for searches and makes some sense given its a local server. However, other services are only hosted on .com and these were broken. After many complaints this was 'fixed' (Google itself got in on the act) - reports are that Hotmail services was likewise.<br />The other issue is with international sites. It si very commong to get apge not found errors and after 2 or 3 refreshes of the page, they are found - I don't know if the DNS servers are timing out Thai side waiting to get down that stupidly thin international pipe or what (may not even be caused by MaxNet!) - but it can be really frustrating at times.Richardhttps://www.blogger.com/profile/12835952600031242779noreply@blogger.comtag:blogger.com,1999:blog-609612944219692121.post-23227716251508935022009-07-12T14:17:14.420+07:002009-07-12T14:17:14.420+07:00Firstly...
If you are on INDY and complaining...
S...Firstly...<br />If you are on INDY and complaining...<br />SERVES you right you damn "cheap charlies"... You breed cheapness everywhere and bitch and moan like there is no tomorrow. Those that are on Premier, tend not to complain so much as they "invested" their baht for a better service. Unfortunately, there is now some issues with the company itself, which is nothing new as it happens in OZ all the time.<br /><br />To all you whining cheap charlies... Serves you right !!!CyberHippienoreply@blogger.comtag:blogger.com,1999:blog-609612944219692121.post-34458534277246929732009-07-10T20:18:57.976+07:002009-07-10T20:18:57.976+07:00I have a Premier 3mb/1mb service, I also pay an ex...I have a Premier 3mb/1mb service, I also pay an extra 500baht not to share with anyone else locally, up until a month ago it was excellent (using for almost 3 years), regularly downloading P2P at over 300K a second. That has now all changed and over the last week, nearly impossible to stream from You tube etc.Engineer came over because I was experiencing DSL disconnects, that's now fixed but HTTP access is horribly slow. The engineer told me they have server problems in Korat which is causing the delays. Contacted the 1103 help desk to complain for the last 2 days, no response yet. I will be with holding payment this month until the problem is resolved.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-609612944219692121.post-45617653588118439892009-07-09T21:17:39.834+07:002009-07-09T21:17:39.834+07:00TT&T Premier here in Pattaya is working perfec...TT&T Premier here in Pattaya is working perfect ! 99% uptime.. and very good int. speed ! Im dl 340kb/s on torrents all time . . But im moving to BKK and there no TT&T there did the office say to me... so im going to ADC buddy 4/4mbits . ., 1800 THB..sounds good.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-609612944219692121.post-67446968621822554762009-07-07T01:19:11.300+07:002009-07-07T01:19:11.300+07:00Sorry, I have got to disagree.
I had TOT for seve...Sorry, I have got to disagree.<br /><br />I had TOT for several years starting at their basic package and gradually moving up to their SME package. <br /> <br />The SME package was very good for a month. Then it changed and couldn't even stream youtube. I gave up and moved to Maxnett, the only other provider in my area.<br /><br />I changed to their Premier package 3MB D/L 1MB U/L. It gives good international up and down loads and has a constant ping to Japan, America and Hong Kong.<br /><br />However, they did give me a router that couldn't manage the 1MB upload just 512kb. Luckily I had my own!<br /><br />I have had it for 3 months now and have not run into any problems. <br /><br />As for customer service, I found the ladies in the TOT office very friendly and helpful. Mind you it never improved my connection!!<br /><br />As for Maxnett customer service, I 'm hoping I don't have to find out.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-609612944219692121.post-26556476098305691822009-06-25T09:29:31.783+07:002009-06-25T09:29:31.783+07:00Anon, very true, if I wanted super-duppa broadband...Anon, very true, if I wanted super-duppa broadband with all the mod cons I'd have stayed in London.<br /><br />All I need is a reliable connection for work and play - Maxnet is usually good but is prone to suffering major connection issues every two/three months which frustrate me no end.<br /><br />I'm not in BKK so my experience of various ISPs will be different to many of the posters. Maxnet remains my best option as I'm close to the switch/hub here in Saraburi.<br /><br />Incidentally, the noodles bowls at my favourite Vietnamese in London easy rival the best of Thailand, in terms of taste. Price-wise they at least ten times more expensive though.Jonhttps://www.blogger.com/profile/12803116544687008923noreply@blogger.comtag:blogger.com,1999:blog-609612944219692121.post-23253367649270700802009-06-24T21:17:42.544+07:002009-06-24T21:17:42.544+07:00Been using Thai internet since the days of infancy...Been using Thai internet since the days of infancy (around 15 years ago), when it was only available in the universities. After that, I was one of the first few customers of ADSL (True's, then Asianet). It's really been hit and miss, mostly miss. I've been mostly with True, but that's not because of choice... True has the best BKK coverage by far. It's True or nothing in many areas, which means "really lousy" or "nothing". True has frequent network glitches... had one time when major sites (MSN, HP, etc) were unreachable, except by proxy, for months. Their performance is also iffy, going from great to godawful, but usually the latter. A lot of protocols also seem to not work, period.<br />Maxnet recently came to my area, and their premiere service is actually about the same price as True's normal service, so I'm giving it a try. User comments on Maxnet vs True (from Thais) have given Maxnet the thumbs up (maybe in a case of "bad vs worse", "bad" wins). CAT gets even better scores, although I guess that's because it has the smallest coverage area, hence less users.<br />If you want broadband nirvana, Thailand's not the place. Move to South Korea or Japan. There you'll enjoy cheap, good broadband, and pay US$5 for a bowl of noodle from a street vendor. Mind you, it'll be a *big* bowl.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-609612944219692121.post-51614973797890986852009-06-18T11:45:39.426+07:002009-06-18T11:45:39.426+07:00not agree !!!!
I Love it , i use Premier Package a...not agree !!!!<br />I Love it , i use Premier Package and never breakdown ,<br />i 've been use TOT , suck!!!Anonymousnoreply@blogger.com